How to buy online from The Incredible Nutshell
Check we deliver to your area
- If you haven't ordered from us before, use the postcode checker to make sure we deliver to your area.
- Have a look the delivery information page to see the delivery times we offer, and the FAQ for more details about the ordering and delivery process.
Choose your products
- Browse or search to find what you want, adjust the quantity to your requirements and then click 'add to basket'.
- At any time you can go to the basket page and make changes to your shopping, such as change a quantity or take something out.
Book your delivery slot
- To book your delivery go to the delivery page.
- If you were not logged in you will be redirected to the login page.
- If you are a new customer you will need to register.
- Reserve the delivery you want by clicking on one of the available choices.
- Your delivery day and time is now reserved for two hours to allow you to complete your shopping and checkout your order.
- On the checkout page you will be able to leave any special instruction you have for us and decide if you will allow us to make substitutions. It will also display the total value of your order and how you can pay.
- You will then be taken to another screen where you will be asked for your billing details. This is typically the card holder's full name and the address where the card is registered. Click "continue". You will now be asked to enter your card details.
- Click on the 'place order' button.
- Your order confirmation will appear on the screen along with the email address we have just sent a confirmation email to.
When you place an order the card details you give us are verified by and securely stored with our payment gateway provider. They are never seen by us at any time. When your order is prepared and any missing or substituted items are known we recalculate the order value and take the payment. The delivery note that accompanies your order will tell you exactly what you have been sent and how much you were charged.